We are committed to making your experience as comfortable as possible. The following are frequently asked questions about what to expect during your visits:
Q: What Should I bring to my first physical therapy visit?
A: You should bring a prescription for physical therapy from your doctor if you have one, X-rays, the MRI or CT scan report if you have it, and your insurance card. Please arrive 10-15 minutes before your appointment time to complete the necessary paperwork, or download the required new patient forms and bring these completed forms to your initial visit.
Q: What should I expect during my first physical therapy visit?
A: On your first visit, our licensed physical therapist will do an evaluation. This is a thorough assessment of overall posture, range of motion, strength, flexibility, and mobility. After the evaluation, your therapist will discuss their findings with you and then develop a rehabilitation program to help attain the goals you will set together to get back to optimal function. This program will include how your therapist will facilitate improvement (manual therapy, exercises, and modalities if necessary) as well as what you can do on your own.
Q: What should I wear to physical therapy?
A: You should wear comfortable clothing and shoes. If we are treating an extremity we will need to expose the area. For neck and back injuries we will also need to expose the area for evaluation and treatment procedures. We do provide gowns and private changing areas.
Q: Do I need a referral from my primary doctor?
A: A referral is not always necessary. It is dependent on each specific insurance plan. Colorado is a direct access state for physical therapy. This means that you can access physical therapy care without a referral. If you would like your insurance to pay for physical therapy services, it is important to contact your insurance company to determine if a referral is necessary for benefits to be paid out. If insurance is not available, you do not need a referral.
Q: What are my payment options?
A: In most cases, we will bill your insurance company for your treatments. If a deductible, co-pay, or co-insurance are part of your plan, payment is expected at the time of service. We also have affordable cash pay programs. Additionally, we accept cash, check, Visa, and MasterCard. If you have any additional questions or would like to schedule as a new patient, please contact us directly.